Frequently Asked Questions

We’ve been building websites for over 20 years and in that time we have gained a vast amount of experience and knowledge. Here are some of the most commonly asked questions received from our clients.

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How long will my project take?

Every project is different but assuming that there are no delays on your part for content etc., a typical website will take between 4 and 8 weeks to complete. Generally, we have been able to complete a website in less than 2 to 3 weeks.

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How does the design process work?

We will ask you to complete a short design questionnaire and discuss any design questions we have with you. We then undertake research on your industry to be able to create a design concept.

We will work with you on the design until you are 100% satisfied with it. Once approved (signed-off) by you, we will begin building the website.

We offer unlimited revisions until you sign-off on the final version. However, after sign-off and once development begins, any further design changes will be chargeable.

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What does the design questionnaire ask?

In order for us to design a concept for your website and / or logo we ask you to complete the following questions. Please note that we offer unlimited revisions of the design until you sign-off on the final version.

1) What does your company do, and what is the purpose of your website?
2) What pages would you like on the website? (e.g. Home, About, Services, Contact).
3) List any websites you like. Perhaps from a color, style or layout point of view. Please note that the website does not have to be the same type of business, we are just trying
to understand the style that you like.
4) Who is the target audience of your company / website?
5) Please tell us if you have an existing logo and color scheme. If not, is there a color scheme or logo idea that you would like to suggest?
6) Do you have any companies in the same field that you are competing with? If you know of any, please provide their names and website address.
7) If there is anything else that you feel needs to be addressed in the design, please provide us with your comments.

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How can I pay for my project?

We accept debit cards, credit cards and Paypal. When you sign up you will need to pay 50% upfront with the balance due when your site goes live. Our hosting charge starts from when you sign up.

Do I need a SSL certificate on my website?

There is an increasing importance being driven by both browser development companies and Google for websites to have a SSL certificate where forms exist. In simple terms this just means that the form data being sent over the internet is encrypted and less likely to then be read by third parties. We agree that making forms secure helps make the internet more secure and may also help your website rank better in Google and therefore suggest that you consider a SSL certificate for your website. If you are an ecommerce website then we believe that it is essential that you have a SSL certificate for your website.

I already have hosting a domain or email

That’s no problem. There are various options so please contact us so that we can discuss the best hosting configuration for you.

Can you help me with marketing?

Yes. We offer SEO services which are probably the most cost effective way of promoting any business. You can add these to your account at any time and most people do this after they go live. There is no minimum contract so you are not tied in but we do suggest that you need to try it for at least 3 months as true organic search engine optimization does take time. More details here!

Once the site is live, how much does it cost to get things changed?

You will be able to update your website using the content management system. However if you need something more involved or don’t have time then we really recommend our Web Maintenance Services.

Web Design

Would you like a beautiful, effective website your company can be proud of? We design and develop engaging websites like this every day.

Visual Branding

Stand out from your competition with a unique and memorable logo that will be the face of your brand identity!

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Web Hosting

We offer the best dedicated web hosting on the market.

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What We Do

Our team of analysts, designers, developers, testers and marketers are at the cutting-edge of the digital industry. Our focus is on using their digital expertise to work with you to help overcome digital challenges and build a dynamic web presence.

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